Repair Request

These services are currently available for customers in the U.S. only; if you need assistance for products outside the U.S., please contact your local sales and service office.

This service is for products sold in the US only, and not available for all products. If you need assistance with Welch Allyn Defibrillators or Patient Monitors, please contact us at: 1-800-289-2501 9 a.m. to 8 p.m. Eastern Standard Time. If you need assistance outside the U.S., please contact your local country's support line.

This area allows for the step-by-step creation of a packing slip to return your product(s) to Welch Allyn for repair.

Simply enter the quantity for the product(s) that you need repaired, then click "Continue" below.

Quantity Product Line Flat Rate Notes
AM 232 NA
Ambulatory Blood Pressure Monitors NA
Anoscopes NA
Arden Home Blood Pressure Monitor NA
Atlas Monitor NA See Footnote (1)
AudioPath NA See Footnote (1)
Audioscopes NA Repair of model 23001 has been discontinued. Only calibration and battery/lamp replacement is available. See Footnote (1).
Binocular Indirect Ophthalmoscopes NA
Colonoscopes NA Repair of this product has been discontinued.
Colposcopes NA See Footnote (1)
Desk Chargers (Model 71140 only) $105.00 All other Desk chargers are no longer repairable.
Diagnostic Sets NA
ECG Monitors, exluding Atlas NA The following Schiller ECG models are no longer repairable by Welch Allyn: MT-3, MT-5, MT-7, AT-3, AT-6, CS-6, CS-12 and SP-200. See Footnote (1).
EpiScope NA
  Examination Lights   (show details)
Gastroscopes NA Repair of this product has been discontinued.
Headlights NA
Illuminators NA
Imaging Platforms NA See Footnote (1).
Integrated Diagnostic Systems NA
Intubating Fiberscopes NA See Footnote (1).
Laryngoscopes NA
Light Sources NA
LumiView NA
MicroTymps NA Repair of model 23600 has been discontinued. Only calibration and battery replacement is available. See Footnote (1).
  Ophthalmoscopes   (show details)
  Otoscopes   (show details)
PenLite $40.00
  PocketScopes   (show details)
  Power Handles   (show details) for Ophthalmoscopes and Otoscopes
Procedure Lights NA
Retinoscopes NA
Rhinolaryngoscopes NA See Footnote (1).
Sigmoidoscopes (Flexible) NA Repair of this product has been discontinued. See Footnote (1).
Sigmoidoscopes (Rigid) NA
Sphygmomanometers -- Non-Mercury NA E-mail repair status is not available
Sphygmomanometers -- Mercury (Contact Welch Allyn) NA Repair of this product has been discontinued.
Spirometers, excluding 61000 Series NA See Footnote (1).
Spirometers, 61000/76100 Series Only NA Repair of this product has been discontinued. See Footnote (1).
Stethoscopes NA
StrabismoScopes NA
SureSight Autorefractor and Vision Screener NA See Footnote (1)
  Thermometers   (show details)
TM 262 NA See Footnote (1)
Tongue Blade Holders NA
Vaginal Light Handles NA
Vital Signs Monitors (52000 Series) NA For 53000 Series call 1-800-289-2501 for Return Authorization
Wall Transformers 767 Series NA All other Wall Transformers are no longer repairable
Miscellaneous NA Any item not included above

1 A Welch Allyn Customer Service rep may be able to troubleshoot your problem over the phone, making return of this product unnecessary. Please contact Customer Service at 1-800-535-6663.